Google NewsAmazon axes more than 100 customer service managers  FortuneFrontier Airlines updates fares, brings back phone customer service  USA TODAYHow to complain effectively over consumer concerns  NBC DFWVerizon (VZ) Enhances Customer Service With GenAI Integration  Yahoo FinanceHow did customer service get so bad?  Financial TimesParloa, a conversational AI platform for customer service, raises $66M  TechCrunchSenate passes bill improving air safety and service for travelers, a day before FAA law expires  The Associated PressHow the McKesson Medical-Surgical customer service team helped healthcare customers during COVID-19  McKessonAmazon layoffs hit customer service representatives  Quartz


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